Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour reply guarantee with all our Linux cloud website hosting services packages, meaning every single help question you submit will undoubtedly be reacted to within sixty minutes max. Our support company members have been taught to efficiently solve any situation and to supply you with well timed advice on any problem that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any concern you may have relating to our solutions. We have specialists available continuously to supply help and support at any time when necessary. You may use the ticketing system or post an e–mail at any time, or pick–up the telephone or use the live chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has incorporated a comprehensive practical knowledge base into the Control Panel that allows you to have handy step by step directions at any time. Each area of the Control Panel possesses its own contextual support area showcasing a variety of how–to articles. We have also organized instructional videos to give you a better idea of the best way to execute any given process.