Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center built into our Website Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common problem that you could possibly encounter, they are contributed by our support team of practiced techs.

  • Top quality support service
  • Tutorial Video Clips

  • If you would rather watch how an action is accomplished or how a problem is addressed, rather than just reading about it, then have a look at our collection of educational video tutorials. They cover various topics and will help you quickly find your way around the Website Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 customer support service and feature a sixty–minute ticket response guarantee. Our skilled customer service technicians will be online 24–7 and will resolve any problem that you could run into within maximum sixty minutes after the technical support ticket submission. In most cases, a response will be provided to you in less than 20 minutes.